These Terms govern the sale of jewelry and related products by Jacobijoux. We reserve the right to update or modify these Terms at any time without prior notice. The version applicable at the time of your order will apply to that transaction.

All pieces displayed on our website are subject to availability. While we strive for accuracy, slight variations in color, size, or design may occur due to the handcrafted nature of our creations. Jacobijoux reserves the right to discontinue any item at any time or adjust prices as needed.

Orders may be placed through our website, boutique, or official communication channels. Payment must be completed in full before shipment or collection. We accept major payment methods, including cash, card, and bank transfer. Prices are listed in U.S. Dollars (USD) unless otherwise specified.

Jacobijoux offers secure delivery across Lebanon and international shipping upon request. Delivery timelines are approximate and may vary depending on the destination and product availability. All shipments are carefully packaged and insured until received by the customer.

At Jacobijoux, we value our customers and the integrity of our jewelry.

Exchange:Diamond jewelry may be exchanged for 100% of its value toward another diamond piece of equal or higher price.

Refund:We offer 85% cashback of the original purchase value. Exchanges or refunds must be requested within [number] days of purchase, accompanied by the original invoice and certificate of authenticity. Items must be unworn, in perfect condition, and free from any alterations. Customized, engraved, or sale items are final and non-refundable.

Every diamond piece purchased from Jacobijoux is accompanied by a certificate of authenticity (HRD, GIA, or equivalent). This document guarantees the genuineness and quality of your diamond. Loss or damage of the certificate may affect the refund or exchange process.

All content on this website — including photographs, designs, text, and logos — is the exclusive property of Jacobijoux. Any reproduction, distribution, or use of our content without prior written consent is strictly prohibited.

We value your privacy and handle all personal information with the utmost care.For details on how we collect, use, and protect your data, please refer to our Privacy Policy.